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Testing Computer Telephony Systems and Networks

Steve Gladstone




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 | #6676386 in Books |  CRC Press |  1996-02-01 | Original language:English | PDF # 1 |  .48 x5.98 x8.94l, | File type: PDF | 350 pages

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||4 of 4 people found the following review helpful.| A Reference For Test Methodology|By Ken|Mr. Gladstone has put together an excellent little reference for anyone tasked with testing a system. Whether testing computer telephony systems, networks, or almost any other kind of system the steps outlined are worth following.
A bonus is the detail in PBX and IVR technology the reader will find.
Skip chapters 13 and 14 i|About the Author|Steve Gladstone is the acknowledged expert in testing computer telephony systems and networks. 'Testing Computer Telephony Systems and Networks' is the definitive book on CT testing.

The book is structured to systematically help you: 1. Understand Computer Telephony testing. Chapters devoted to understanding CT testing identify key components, issues, and likely CT problems to familiarize you with quality impacting CT issues. 2. Address service objectives. Key to any system or network is understanding how you want the system to work. These chapters help you understand issues key to developing your service objectives. 3. Develop the test plan. The tes...

You easily download any file type for your gadget.Testing Computer Telephony Systems and Networks   |  Steve Gladstone. A good, fresh read, highly recommended.

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