Sven Den Boer (Lead Author), Rajeev Andharia, Melvin Harteveld, Linh C Ho, Patrick L Musto, Silva Prickel
[PDF.ao76] Six Sigma for IT Management
Six Sigma for IT Sven Den Boer (Lead Author), Rajeev Andharia, Melvin Harteveld, Linh C Ho, Patrick L Musto, Silva Prickel epub Six Sigma for IT Sven Den Boer (Lead Author), Rajeev Andharia, Melvin Harteveld, Linh C Ho, Patrick L Musto, Silva Prickel pdf download Six Sigma for IT Sven Den Boer (Lead Author), Rajeev Andharia, Melvin Harteveld, Linh C Ho, Patrick L Musto, Silva Prickel pdf file Six Sigma for IT Sven Den Boer (Lead Author), Rajeev Andharia, Melvin Harteveld, Linh C Ho, Patrick L Musto, Silva Prickel audiobook Six Sigma for IT Sven Den Boer (Lead Author), Rajeev Andharia, Melvin Harteveld, Linh C Ho, Patrick L Musto, Silva Prickel book review Six Sigma for IT Sven Den Boer (Lead Author), Rajeev Andharia, Melvin Harteveld, Linh C Ho, Patrick L Musto, Silva Prickel summary
| #2531948 in Books | 2006-06-23 | Original language:English | PDF # 1 | 9.44 x.44 x6.69l,.0 | File type: PDF | 150 pages||0 of 0 people found the following review helpful.| Useful|By jvalin sonawala|Useful book to compare the ITIL concepts with six sigma. The narration and the business case are really worth reading.
nice job done by the authoers|About the Author|Sven den Boer is a trained Six Sigma Black Belt, extensively trained in ITIL, and has broad experience in improving (IT) processes with the help of Six Sigma within Getronics, thus saving millions of dollars.
This is the first book to provide a coherent view and guidance for using the Six Sigma approach successfully in IT service organisations. It particularly aims to merge ITIL and Six Sigma into a single approach for continuous improvement of IT service organisations. Six Sigma provides a quantitative methodology of continuous (process) improvement and cost reduction, by reducing the amount of variation in process outcomes. The production of a product, be it a tangibl...
You easily download any file type for your device.Six Sigma for IT Management | Sven Den Boer (Lead Author), Rajeev Andharia, Melvin Harteveld, Linh C Ho, Patrick L Musto, Silva Prickel. I really enjoyed this book and have already told so many people about it!
